Reuters Events: Customer Service And Experience East 2023, United States New York Marriott at the Brooklyn Bridge, Brooklyn

Amidst a landscape of mercurial technological trends and economic turbulence, service and experience leaders must remain focussed on the fundamentals of success; understanding customer needs, exceeding customer expectations, and doubling down on customer centricity. Only you can lead your organization to experience excellence through execution.

Reuters Events: Customer Service and Experience East 2023 brings together 300+ CCOs and senior leaders from the world’s most influential brands to shape service and experience as disciplines across industry lines. Arm yourself with the insights, metrics and strategies you need to rally your organization around CX and deliver a unified, frictionless experience.

The event is the ultimate platform for senior execs, innovative leaders and industry-shaping professionals to share their expertise, best practices, and success stories. Engage in dynamic discussions, participate in interactive workshops, and network with like-minded professionals who are passionate about enhancing customer experiences.

You will have the opportunity to learn from 50+ world class speakers as they explore the roadblocks and silos preventing a seamless customer experience in your organization. Through real-world case studies and networking with industry experts, you will gain the actionable strategies, tools, and insights to effectively demonstrate ROI, implement data-driven insights, and drive service efficiency throughout your organization.

Companies taking the stage in New York so far: Verizon, Hilton, Aflac, Wells Fargo, Citizens Bank and many more.

Together let’s build better experiences for your customers.